We always put customers first. Should you have any questions or concerns regarding our products and services, please don’t hesitate to reach out to us. We will respond to all inquiries within 48 business hours.

If you have any questions, feel free to reach out to us through the following channels:

After-Sales Support：

Tel: (773)310-8576

Email: support@nexbie.com

Address：5080 ROBERT J MATHEWS PKWY B EL DORADO HILLS, CA 95762

（Our California address is the company’s registered office. Once a return authorisation has been obtained, all returns must be sent to our dedicated fulfilment and returns centre in Texas.（1701 Massey Tompkins Road, Unit 101, Baytown, TX 77521, USA））